How to handle criticism at work effectively

How to handle criticism at work? That’s a question most of us ask ourselves, at least occasionally.

Think about it. You’ve been working hard and trying to do your best, but someone still thinks it’s necessary, with a critical tone, to offer you some words of advice about the work you’ve just done.

Not a thank you; no recognition of the effort you’ve put in; just some caustic words about why they think your work is less than perfect.

Naturally, that makes you feel a little unloved, a bit defensive, and probably slightly irritated too.

Perhaps your critic lacks sensitivity?

Perhaps he or she fails to appreciate the value you’ve been adding to whatever you were doing at the time.

And of course, your critic may not have had visibility of the constraints you were working under or the pressures you faced at the time.

Regardless of the circumstances, it’s natural if you feel hurt when all people can do is point to something they believe is wrong, incomplete, or not as good as it could have been. If it doesn’t hurt, certainly it is irritating, in my experience. It can also seem overly harsh at times.

HOW TO HANDLE CRITICISM AT WORK
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The importance of criticism:

The problem when hearing criticism is that our defensive barriers tend to go up immediately. And once we’re on the defensive, we don’t tend to listen to the feedback we’re getting. We just concentrate on how we’ll respond in order to dismiss whatever’s being said.

This is unfortunate because if we did listen and reflect on what is being said, it’s just possible that our critic may have a valid point.

The importance of criticism is that it provides us with valuable feedback.

And how we react to any feedback depends on our attitude and how we choose to look at it.

We can get all hurt and defensive, or we can choose to give our critic the benefit of the doubt and assume that they’re genuinely trying to be constructive.

In other words, we can embrace criticism positively and seek to use it to our advantage. Certainly, this is the mature and grown-up way of dealing with any criticism we receive.

Honing our skills:

We must recognize that none of us is perfect and we’re all prone to making the occasional mistake. That’s human nature.

However, if our aim is to succeed, we have to become masters of our chosen craft or profession. We have to be very good at whatever we’ve chosen to do if we’re going to stand out in the crowd. We have to be the best.

Being the best requires the constant honing of our skills. That means we must learn from our mistakes and any inability that might prevent us from delivering the results required of us.

Learning is a lifelong process, and we should be constantly practising and developing our skills and improving on the results we deliver.

To do that, we must learn from our mistakes.

Some mistakes will be obvious to us, of course, but sometimes we’ll fail to recognize them. Fortunately, others don’t.

Criticism is feedback:

The underlying point here is that criticism is simply feedback, and feedback is essential if we’re to improve our skills and become masters of our craft or profession.

That’s why it’s important to listen. If we know where we fall short, then we can do something about it.

How to handle criticism at work:

If you find yourself on the receiving end of criticism, the first thing to do is to remind yourself that feeling hurt is quite natural. That’s simply an emotional response to a negative situation.

However, don’t take anything personally:

Give your critic the benefit of the doubt and assume their intention is simply to provide you with some valuable feedback.

Welcome that feedback. Don’t interrupt your critic with excuses. That will just make you look defensive. Don’t glower at them either because you might stop them from sharing that crucial insight with you.

The truth may hurt, but the sooner you hear it, the sooner you can fix whatever it is you’re doing wrong, assuming you are doing something wrong.

Listen and focus on hearing everything being said.

When your critic has made his or her point, say thank you.

That will show confidence, dedication, and grace too.

Then ask yourself honestly:

And you do need to be honest with yourself here.

If you conclude that your critic has a fair point, then you must embrace the lesson. Learn from it; resolve to do better next time, and be determined to improve.

That way you’ll go from strength to strength. You’ll gain the respect of other people, too, for your willingness to listen and learn.

If they are wrong:

However, remember this as well:

If honest reflection leads you to the conclusion that your critic is being unfair or is just plain wrong, then just ignore the criticism.

Smile and move on. Never take it personally, and never let anyone discourage you from the pursuit of your aims.

Conclusion:

Criticism is just feedback.

Feedback is your friend.

Embrace it; learn from it; use it to your advantage, but never take it personally.

And if, following honest reflection, you think they’re wrong, then it’s perfectly reasonable to ignore it and move on.

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5 ways to kill your dreams

Today, I want to explore the 5 ways to kill your dreams if you’re not careful.

I’m sure you must have dreams and goals, dear reader. After all, most people do. However, how often do people fail to realise their dreams? How often do dreams and projects simply never happen? Why is that?

Well, in the thought-provoking TED video included here, Bel Pesce suggests how not to follow your dreams. She gives five reasons why you’ll fail if you adopt the wrong approach.

Bel Pesce’s observations relate to the beliefs people hold about how success is achieved. In her view, those erroneous beliefs are as follows:

5 WAYS TO KILL YOUR DREAMS
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5 ways to kill your dreams:

1. Believe in overnight success

We see someone successful, but we don’t see their backstory. Although they appear to have gained their success overnight, it was due to years of hard work mastering their craft first.

No one succeeds without years of hard work first. Nothing happens by accident. It’s all down to determination, grit, and an insatiable desire for success.

Opportunity may come overnight, but you have to be well-prepared to grab that opportunity when you see it. Being prepared means mastering your craft.

2. Believe someone else has the answers for you

It’s your life, and no one else knows you and your life better than you.

You need to find your own way, in your own time. In finding a way, it must be a way that suits you well and one with which you feel truly comfortable.

No one else has the perfect answers that will be a good fit with your life.

3. Believe you can settle when growth is guaranteed

It can be amazing just how many people will stop and settle once they’ve reached a goal they’d set for themselves. They get to a point where they think, it’s OK now.

And yet, OK is never OK.

When you reach a peak, you must find the next peak if you are to continue to grow and sustain success.

4. Believe the fault is down to someone else

If you have a dream, it’s all down to you to find a way to make it happen. You find a way, or you make a way. And you never accept “No” for an answer, unless, of course, that was the answer you wanted.

The key message is it’s all down to you. If you fail to achieve your dream, then it’s your fault, and no one else is to blame. Simple!

5. Believe the only things that matter are the dreams themselves

Having a goal is important, but life is not just about goals.

Life is a journey with a constant stream of experiences and interactions with other people along the way.

The real fun is in the participation. Achievement is just a bonus.

Achievement is a momentary experience, but life is not. Life goes on beyond the moment.

Dreams and goals in perspective:

If you’re driven by your dreams, then I recommend that you listen to what Bel Pesce has to say. It might just save you some heartache.

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How will your life be measured? Here’s what matters most

How will your life be measured? A philosophical question, perhaps, but an interesting one nevertheless.

Some time ago, I attended the funeral of someone whom I’d known quite well professionally but not at all socially. Someone I liked and respected, but I wouldn’t claim to have known them well overall. Nevertheless, funerals are a time to reflect on someone’s life. A time to consider the impact they’ve had on other people throughout their lives.

The funeral service was held at a large, traditional church in London, and it was crowded.

Listening to the eulogy and associated readings, I began to appreciate how much my late colleague had meant to so many people. It’s fair to say that she meant a lot to many people. The lives of so many people had clearly been blessed by her presence in them.

This experience made me think.

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So in life, what matters most?

As human beings, we’re all driven to achieve and leave our mark on life before we pass on.

However, we do tend to measure our impact on life in terms of careers and money. With those things, it’s fairly easy to keep score, wouldn’t you agree, dear reader?

Careers provide tangible evidence of achievement, or so it seems.

So, climbing the greasy pole and increasing our wealth tend to be the measures we use when we consider the idea of success. Nevertheless, as I sat there listening that day, I had to ask myself, are these things the most appropriate measure of the lives we lead?

Anything we do that only has a long-term payoff, we tend not to measure because there’s no immediate evidence of achievement. We can’t see the immediate impact of the small things we do, so we don’t believe they matter much.

However, I realized that day that they do matter. They matter a great deal.

It’s all in the little things we do:

A random act of kindness might not mean much to us, but to the recipient of our action, it could mean the world. It could have had a profound effect on that individual. And it might prove to be a life-changing experience for that person.

So, how will any of us be remembered?

When our lives have passed, how will they talk about us at our funerals?

People won’t talk about the size of our house or our car, but they will talk about how we made them feel. They won’t talk about the importance of our jobs, but they will mention how we helped them at a difficult time in their lives.

Perhaps they’ll talk about how we mentored them and how they’re a better person because of the impact we had on their lives. Maybe they’ll say they enjoyed our company, and they’ll talk about how they looked forward to seeing us whenever we were around. Perhaps they’ll just mention how we made them smile.

When you think about it, why would we want to be remembered in any other way?

Material possessions are meaningless:

Let’s face it, material possessions are meaningless. Equally successful careers are as much a reflection of good fortune as they are of anything we did to justify them.

That’s not the case when it comes to the impact we have on the lives of others.

The help we give and the kindness we show are all down to us and our actions day-to-day.

So, how many people we’ve helped seems to me like a much better measure of success than the size of the car we drive or the size of the house in which we live.

Real success in life comes down to the difference we make. How we’ve touched the lives of other people.

Certainly, that’s how I think we’ll be remembered by those who knew us, however much we’re focused on careers, money, and material possessions.

How great would it be to be remembered fondly and with respect by all who crossed our paths during our lives?

How will your life be measured?

I remembered my thoughts that day at the funeral when I stumbled upon this video of a presentation given by Clay Christensen at TEDxBoston.

It offers a great perspective on how your life will be measured.

I recommend you watch this video, as it’s well worth a little bit of your time.

And after you’ve watched it, I would suggest you reflect on this question:

How do you want to be remembered, dear reader?

For me, life’s measure should be in terms of how I’ve touched the lives of other people and not money, career, and the size of my house.

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Absolutely guaranteed secret to success

Looking for the secret to success, dear reader? You’re not alone. So many people seek the secret, but very few find it.

Well, here’s Barbara Sher with some common-sense observations about life and success.

This is just part of a presentation she gave at the “Big, Cheap Weekend Workshop” in New York in July 2010. So it’s a decade ago now, but her observations are timeless, and they’re just as valid today as they were back then.

This video essentially is a ‘taster,’ but if you’re not familiar with Barbara’s work, then it might inspire you to check out her other videos on YouTube and indeed her public appearances, should she appear at a venue near you.

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The secret to success:

Now here are my thoughts on success.

I believe that personal responsibility is the key to success.

If you’re drifting and waiting in the hope that something will happen? Let me tell you, it won’t.

Well, not unless you’re lucky and just happen to be in the right place, at the right time, with the right thing someone needs.

For most of us, that’s never going to happen.

For almost everyone, we must make things happen ourselves.

Let me share a secret with you. The magic ingredient to achieving your dreams isn’t luck or some mystical force. It’s you.

It’s all about you grabbing the ball and running with it.

What do I mean?

I mean, you must embrace the power of personal responsibility.

You are the captain of your ship, sailing through the sea of life. You can steer your ship anywhere you want it to go.

Yes, there will be storms and occasionally calmer waters, but ultimately, you decide which way to steer your ship.

Personal responsibility is about acknowledging that your choices, big and small, are the compass guiding your journey to wherever you’re going.

You must decide what it is you want out of life. You must decide the lifestyle you’d prefer to live. And you must work out how to get it.

Once you know where you’re going, you must set yourself some goals.

And then you must pursue those goals with determination and a willingness to work hard to achieve them.

We all make choices in life, all the time, and we must accept the consequences of those choices.

In short, we must take responsibility for those choices, and if we pursue good choices, they should lead to the best outcomes for us.

If you embrace personal responsibility and stop making excuses, you will start to make progress towards the life you want.

If you become proactive rather than reactive, you will be knowingly steering the good ship “You” in the direction of your desired destination.

So, are you ready to take the helm?

Are you ready to grasp the personal power you have and own your journey to success?

It won’t always be easy, but at least it will be yours.

Trust me, the feeling of achieving something because you made it happen is amazing, and you won’t regret it.

So, embrace personal responsibility and achieve your full potential.

You can do it! It won’t be easy, but it can be done, and people do. So can you!

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Have the courage to step out of your comfort zone

If your aim is growth and achievement, then playing it safe is unlikely to be the right strategy for you. You must face your fears, dear reader. You must have the courage to step out of your comfort zone because we grow by taking on challenges throughout our lives.

Overcoming challenges is always at the heart of any achievement worthy of note.

A life worth living is a life where you feel fully engaged.

To feel energized and engaged with life, you must stretch yourself to the limits of your potential.

Needless to say, you can only find the limits of your potential if you step out of your comfort zone.

Step out of your comfort zone

Sadly, many people, if not most, never dare to step outside their comfort zone. They prefer to live where they feel safe.

Staying within your comfort zone is fine, of course, if that’s what you want, but you can’t call it living, can you? It’s existing, perhaps, but not living, I think.

You cannot grow from within the safety of your comfort zone. That’s simply a fact.

You’ll find that life begins to have a real buzz when you take the first step beyond your comfort zone. That’s what you might call living on the edge.

Inevitably, it’s scary, of course, but you do begin to feel energized. It’s where you’ll feel a real sense of exhilaration.

Yes, of course, it involves risk; that’s true. However, risk and reward go hand in hand. No risk; no reward.

Stepping outside your comfort zone doesn’t guarantee success, and of course, you might still fail. You’ll certainly experience some failures along the way, because everyone does.

Experiencing failures is an inevitable part of chasing success because success lies on the far side of failure. However, to get to second base and beyond, you must be prepared to take your foot off first base.

Successful people don’t always make the right decisions. However, they’re willing to challenge themselves, and they’re willing to persist long after everyone else has given up. They may fail, but they learn from failure, and they use what they’ve learned to work towards achieving their goals.

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You have enormous potential:

Dear reader, let me tell you something. You have enormous potential, and you can achieve anything if you want it badly enough and you’re prepared to work hard for it.

Certainly, you’re capable of achieving great things.

However, you must set challenging goals, and you must be prepared to step out of your comfort zone. If you can face that discomfort and keep on going, then you really can become the person you’re destined to be.

It’s easier to stay within your comfort zone, of course, and you’ll feel safe that way, but nothing beats the feeling of winning and achieving those challenging goals you’ve set yourself. A life of safety first can be dull.

If every obstacle must first be overcome before you start, then you’ll never achieve anything.

Playing it safe is a bigger risk than stepping beyond your comfort zone.

By playing it safe, you take the risk that you’ll never experience the satisfaction of real achievement. And it’s always better to try and fail than it is to spend your life wondering what might have been.

Stepping beyond your comfort zone means embracing uncertainty, of course. However, the quality of your life will depend on the amount of uncertainty you can bear.

So go on, live a little.

Step out of your comfort zone right now and take that tiger for a ride. You’ll be glad you did.

Building the courage to step out of your comfort zone:

To reinforce the message in today’s theme, you might find the embedded video from Brian Tracy inspiring.

In it, Brian offers some wise words on building the courage to break out of your comfort zone. It’s well worth your time, and I recommend it to you.

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Building personal branding for success

Personal branding says something about you. And personal branding for success is something that you should take seriously if your aim is to be successful.

How you present yourself to the world is being judged all the time, and people will draw conclusions about you based simply on their perception of you and how you look.

That may not seem fair, but in my experience, it’s almost always true. And reputations can often be built largely based on other people’s perception of you.

So, is personal branding something that matters to you, dear reader?

In your opinion, does it matter what you look like, how you dress, how you speak, or what people see in your digital footprint on social media and elsewhere? Certainly, it should do.

What do you think? Does your reputation matter to you?

Perhaps you believe that the only thing that matters is the quality of the work that you do?

If that’s true, then you may not see the need to worry about your personal branding.

However, I can assure you, you really are being judged all of the time, whether you like it or not.

The importance of personal branding:

Think about it for one moment. Now, how often have you walked into an open-plan office area looking for a manager you’ve not met, and yet you have no trouble spotting who he or she is immediately?

You just can’t miss them, can you? There’s just something about them that says, ‘I am the manager!‘ Well, that’s personal branding.

It’s the same thing with social media.

How you conduct yourself within your digital footprint will speak volumes about you, and it will have an impact on how you’re perceived by others.

A silly remark on social media about other people or the latest news can prove very costly and may have implications in future years because it could suggest something about your judgement, or lack of it.

Jobs have been lost and people have been forced to resign over ill-judged comments made on social media, often many years before.

So you have to ask yourself, do I want to be successful in my chosen field?

If you do, then you must ensure that your personal branding is consistent with your ambition. To be the one, you must look like the one in every respect.

You must also promote yourself in the right way at every opportunity.

Self-promotion is important because it’s all about selling yourself and making sure you’re perceived by the world in the way you’d prefer to be perceived.

If you don’t sell yourself and create the right image for yourself, then no one else is going to do it for you, that’s for sure. Constantly working on your personal branding must be part of your strategy for achieving success.

The good news is that with WordPress, Twitter, Instagram, Facebook, LinkedIn, and other social media channels, it’s never been easier to promote yourself, create the right image, build relationships, and tell the world what it is you have to offer.

So the obvious question now is, where do you start on building a personal brand?

Building a personal brand:

In the video below, recorded at TEDxCMU 2011, Jacob Cass presents some interesting and useful ideas as to how you can go about building your personal brand.

This video will provide you with some useful tips and it’s well worth watching.

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25 inspirational stories of people going from rags to riches

Inspirational stories can be so uplifting. Their message always says, “If other people can be successful, then you can too.

Did you have a tough start in life?

Then perhaps you feel that your difficult past will prevent you from enjoying a successful future.

Well, let me tell you, a tough past doesn’t mean you’re doomed to a tough future.

A friend of mine had a very difficult start in life, and yet he’s now a millionaire. People do succeed, and so can you.

The past is the past, of course, and it can’t be changed. It serves only as a series of lessons to be learned. Remember, the past was simply part of your education. It was not a life sentence.

The future is different. The future has yet to be written, and the good news is, you’ve got the pen.

You can create any future you want, as long as you’re determined, focused, and prepared to put in plenty of hard work. You won’t get anywhere without those ingredients, I’m afraid.

Nevertheless, in the future there will be a constant stream of opportunities to be seized, just waiting for the fleet-footed and enterprising to grab and exploit them. One person’s problem is another person’s opportunity to provide a solution for a profit.

Success can be yours if you’re prepared to make the effort and take a few calculated risks.

Don’t just accept my word for it; look around for people who’ve done it.

There are plenty of inspirational stories if you’ll just look for them. Today I offer you a video with 25 inspirational stories. It’s well worth a few minutes of your time.

25 Inspirational Stories:

In the video included here, there are 25 excellent examples of people who had a tough start in life but went on to enjoy considerable financial success.

These are all inspirational stories of people going from rags to riches. And if they can do it, why not you?

And remember this: you’re never too old.

Colonel Sanders started KFC at the grand old age of 65.

And Ray Kroc began building the business empire we now know as McDonald’s at 52.

Believe you can and you will.

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The Guy in the Glass and why he really matters

If you’re unfamiliar with the poem “The Guy in the Glass,” dear reader, I recommend you spend a few moments reflecting on it now.

I’m sure you’ll know that life’s not a rehearsal. Whether we like it or not, we’ll live it only once.

It seems obvious to me that we must make the most of our time and try to enjoy every moment. That’s a healthy personal philosophy by which I certainly try to live, most of the time, at least.

Enjoying every single moment is not possible, of course.

There will always be good times, but, inevitably, there will be bad times too.

Let’s face it, you couldn’t appreciate the good times without experiencing a few bad times along the way, could you?

Now, I am a firm believer in the notion that you only get out of life what you put in.

If you drift along with little effort and a lot of unwise choices, then your future is likely to be unexciting at best, unless you get very, very lucky.

Whereas making some effort to realise your full potential; deciding what you want and pursuing your dreams with hard work and determination; this approach is more likely to lead to better life experiences.

Ask yourself this question:

The problem with time is that once it’s gone, it’s gone. You can’t get it back. So, surely time is our most precious resource?

The answers to the above questions matter only to you.

You’re the one who must look at yourself in the mirror each day. You’re the one who must look yourself in the eye.

You may fool other people with tales of what might have been, but you can’t fool yourself.

Deep down, you’ll know whether you tried or not. You’ll know whether you made a lot of choices you wish you hadn’t made. You’ll know whether you cheated yourself. And let’s face it, regret lies at the heart of cheating yourself.

So my advice would be, don’t do it.

When you look in the mirror each day, ask yourself some searching questions:

If you’re getting too many negative answers, then perhaps it’s time for some changes in your life, don’t you think?

Reflecting on today’s idea is what got me thinking about the poem The Guy in the Glass, mentioned above.

This poem is included as part of the process Alcoholics Anonymous uses to help its client base.

However, I think it’s relevant to us all, regardless of whether we’re alcoholics or not. The underlying message is that your behaviour should be consistent with the need we all have to be able to look ourselves in the eye.

It is a thought-provoking verse, and, despite its title, the message applies equally to men and women. The glass is, of course, the mirror on your wall. The poem was written by the late Dale Wimbrow in 1934 for publication in The American Magazine:

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15 truly inspirational quotes that are thoughtful and deep

We can all use a little inspiration occasionally; I’m sure you’ll agree, dear reader. So here are what I believe to be 15 truly inspirational quotes.

Certainly, I think they’re thought-provoking and worth a few minutes of your time.

Enjoy them all and feel free to pass them on.

TRULY INSPIRATIONAL QUOTES

Truly Inspirational Quotes (1-5):

  1. Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has. ~Margaret Mead
  2. If you have made mistakes, even serious ones, there is always another chance for you. What we call failure is not the falling down, but the staying down. ~Mary Pickford
  3. It’s really important for children to have good morals and good manners, and that they’re thoughtful of other people and that they learn the consequences of their actions. ~Jerry Hall
  4. Gay people are the sweetest, kindest, most artistic, warmest and most thoughtful people in the world. And since the beginning of time, all they’ve ever been is kicked. ~Little Richard
  5. Before you speak ask yourself if what you are going to say is true, is kind, is necessary, is helpful. If the answer is no, maybe what you are about to say should be left unsaid. ~Bernard Meltzer

Truly Inspirational Quotes (6-10):

  1. Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, vision cleared, ambition inspired, and success achieved. ~Helen Keller
  2. We must protect the very things that make America so special – most certainly including our civil liberties. But we cannot do so without strong national security and thoughtful and informed discourse. ~Mike Pompeo
  3. Have patience with all things, but chiefly have patience with yourself. Do not lose courage in considering your own imperfections, but instantly set about remedying them and every day begin the task anew. ~Saint Francis de Sales
  4. I used to hear on the radio people like Jack Benny or Bob Hope, but I never had any interest in their type of humour. I thought that I could do something more substantially meaningful with significant, thoughtful, analytical reflections on real-life situations. ~Jackie Mason
  5. In a president, character is everything. A president doesn’t have to be brilliant. He doesn’t have to be clever; you can hire clever. You can hire pragmatic, and you can buy and bring in policy wonks. But you can’t buy courage and decency. You can’t rent a strong moral sense. A president must bring those things with him. He needs to have, in that much-maligned word, but a good one nonetheless, a vision of the future he wishes to create. But a vision is worth little if a president doesn’t have the character – the courage and heart – to see it through.  ~Peggy Noonan

Truly Inspirational Quotes (11-15):

  1. My guiding principles in life are to be honest, genuine, thoughtful, and caring. ~Prince William
  2. Writing in a journal reminds you of your goals and of your learning in life. It offers a place where you can hold a deliberate, thoughtful conversation with yourself. ~Robin S. Sharma
  3. This year, I will be more thoughtful of my fellow man; exert more effort in each of my endeavours professionally as well as personally; take love wherever I find it and offer it to everyone who will take it. ~Duane Allman
  4. We are losing sight of civility in government and politics. Debate and dialogue is taking a back seat to the politics of destruction and anger and control. Dogma has replaced thoughtful discussion between people of differing views. ~James McGreevey
  5. There are many who are not guilty of doing anything wrong but very guilty of sins of omission – the things they neglect to do – the good things – the kind, thoughtful words, compassionate thoughts, and hopeful attitudes they might have had towards their neighbour. ~Mother Angelica

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8 Top Business Tips for Success Today


Business tips for success:

I read an article recently about a guy with a college degree who was disillusioned because he couldn’t find a job. At least not one that met his expectations relative to the type of job and income he felt his degree merited.

Well, it’s a tough world out there, as I’m sure you know only too well, dear reader. Despite what some people may think, the world doesn’t owe us a living. The world owes us nothing, and it’s down to us to make a life for ourselves.

Work is just doing stuff for other people in return for money and there will always be people with stuff that needs doing. So rather than seeking a job, perhaps we’d all be better off if we focused on seeking customers for services we could provide.

That’s at the heart of what business is all about, providing people with solutions to their problems for profit, and there’s much to be said for becoming an entrepreneur.

So today let’s explore some business tips for success, for all those wannabe entrepreneurs.

Make Money

The advantages of self-employment:

There are many advantages to being self-employed.

For instance, not having to deal with office politics is a big advantage.

And of course, being the beneficiary of all of the proceeds of your hard work is another good reason.

Instead of making a lot of money for other people, you could be making it all for yourself. The harder you work, the more you make for yourself too.

Unless you’re a lawyer or an investment banker, the chances are the only way you’ll ever make serious money is through building your own business. Building a business that, perhaps, you’ll be able to sell for a lot of money one day.

However, remember this; you might think that if you’re self-employed then you’re your own boss. Well, that’s not true. The customer is the boss, always.

Serve customers badly and you won’t be serving them for very long, that’s for sure.

The first rule of business is that you must know your customer.

You must gain a deep understanding of the products, services, and marketing that will appeal to your target customer.

One size will not fit all and each market will require a different approach.

Now going into business is not for the faint-hearted. You must be prepared to work very hard, at least in the early days, when you’re trying to establish your business.

However, if you can provide your target customers with real solutions to real problems then you can make serious money.

If someone else is already offering a solution to the target problem, then your solution must be better or cheaper than theirs in some way, if it is to sell.

Creating great products and offering great customer service is the route to business success.

However, never forget your reputation and image. These things matter too.

Make sure you create an image that will appeal to as wide an audience as possible. Running your own business will be a challenge but it can also be extremely rewarding, both financially and in terms of a sense of achievement.

Remember also that running a small business is not a whole lot different to running a large business. The only real difference is one of scale. The key issues are always the same.

So here are some top business tips for success for would-be entrepreneurs:-

Make Money

Top business tips for success today:

1. Control your costs:

Of the many business tips for success I could suggest, none can be more important than keeping an eye on the money.

Money comes into your business and money goes out. It’s that simple.

However, if you fail to ensure that the former is always greater than the latter, at least for most of the time, then trouble will follow at some point, whatever the size of your business.

Big businesses might be able to weather the storm a bit longer but the consequences of expenditure consistently exceeding income will be the same. Keep losing money and eventually, your business will go bust.

Take every opportunity to maximize your revenue and always keep your costs as low as you can. And never, ever lose sight of cash flow.

Don’t spend money unless it is necessary.

Ask yourself, do I need to spend this money? What will I get in return? Can I achieve the same result at less or even no cost?

It might surprise you to learn how frequently it is possible to avoid the cost, whilst still doing all the things big businesses do.

The key message here is that you must keep an iron grip on costs and you must manage cash flow carefully.

2. Do your own market research:

Every product should solve a problem for your customer and you should have some idea of what that problem is and how your product will solve it relative to other products offered by your competition.

Just because you think you’ve got a great product, doesn’t mean customers will see it that way. Your opinion means nothing if there are not enough people willing to buy your product at the price you want to charge for it.

If your product won’t sell then potentially your business could be in trouble.

Perhaps you think you’ve spotted a gap in the market?

If it’s a genuine gap then you might be on to a winner. However, a gap in the market doesn’t always guarantee that there is a market within that gap. Maybe there’s a reason for the gap which you’ve yet to understand.

In business, the trick is to find out what people want and then offer it to them.

How do you find that out?

One very good way is simply to ask them yourself.

I’m not referring to your family and friends here. They’ll be far too polite to give you any meaningful feedback.

You must talk to real customers, if and when you have them, and potential customers.

You can conduct some of your own market research in your local shopping mall or wherever you think your target customers might congregate. And don’t be shy. Only by talking to people can you confirm whether your ideas have real potential.

So, identify some basic questions, stand there with a clipboard and just start asking people, as politely as possible.

Often people will be far more helpful than you might expect.

And don’t forget you can always use the Internet too.

Search engines like Google have keyword search tools that are free to use. These tools allow you to get a ‘rough and ready’ measure of what people are searching for and how frequently.

And don’t forget social media. Facebook, Twitter, Reddit, and Quora, for instance, can be great channels for asking questions, so you can gauge what people think.

Market research doesn’t have to be expensive. As a small business entrepreneur, it is possible to do it yourself. You don’t have to spend a lot of money on this activity, but you must do it.

Your results might not be quite as scientific as those produced by professional market research people, but they will provide you with a rough guide and that’ll probably be good enough in the first instance.

3. Advertising costs money: is there a better way?

Another of the most important business tips for success has to be visibility. I cannot stress highly enough that visibility matters, both for your business and your products. It’s crucial.

Your products might be the best in the world, but they won’t sell at all if potential customers have no idea they exist. Surely that much is obvious.

The question is, how does any business ensure that customers have visibility of its products? The obvious answer is advertising of course.

However, media advertising can be costly, and it’s a cost that new businesses often cannot afford.

One small advert in the back of a glossy magazine can cost you a lot of money and yet you have to ask yourself whether that would be money well spent.

How often do you notice the small advertisements on the back of a magazine? In my case, the answer is not very often.

With so many advertisements competing for my attention, I tend to filter them all out. I’m willing to bet that you do too dear reader.

So, if you’re not careful, money spent on advertising can be money wasted in my experience.

A better approach might be to use some creative thinking with a focus on public relations.

Smart entrepreneurs know that business is show business. It’s all about getting noticed.

For example, the entrepreneur Richard Branson is a brilliant exponent at getting media attention at little or no financial cost to his business.

It helps that he’s a likeable guy, of course, but he’s also clever and creative in his approach.

If you have an interesting back story, perhaps the local press, local radio or even television might be willing to run a story on you and your business and the products you have to offer.

Social media can be a powerful medium for gaining attention for your business too.

Social media is also a useful way of driving traffic to your company’s website, particularly Pinterest, which is an incredible tool, in my opinion.

Then there’s using search engine optimization (SEO) techniques on your website content to ensure you drive traffic to your site from the search engines.

Let’s face it, you do need to appear on the first page of a Google search if there’s to be any chance of anyone noticing you and your business through search queries. So, if you can optimize your website for SEO, then you can get enormous amounts of traffic from Google and other search engines, like Bing and Yahoo.

Make sure you offer visitors to your company website the opportunity for signing up for a regular email newsletter. And give them the incentive to sign up.

This could be a free report or perhaps a discount code for one of your products.

How about running a competition using your company’s fan page on Facebook or your company website?

The price of a smartphone or a Kindle or other desirable electronic device as a prize would be cheaper than the cost of a small advert in a glossy magazine, but it’s more likely to get noticed and it’ll probably generate a lot more excitement.

If you have a car or van, don’t forget that it can be emblazoned with your company logo, your website details and product information on the back, sides and front. Even on the roof.

It would be free advertising as you’re driving around.

Park your vehicle at a big event attended by thousands of people and you’re beginning to master the art of guerrilla marketing.

The bottom line is that creative thinking and public relations can produce powerful results in your quest for visibility at a fraction of the cost of advertising. The key message is, be creative.

4. Don’t make yourself indispensable:

The biggest mistake any entrepreneur or business manager can make is to think that every decision should be made by them.

If you’ve started a business from scratch, you tend to form an emotional bond with it. It becomes your baby and you become very protective of it.

That’s natural of course, but as the business grows you’ll have so many things to do that you couldn’t possibly do them all.

You could try, of course. However, if you try to do everything you’ll find yourself falling behind in key areas like product sourcing, sales, and keeping your accounts up to date.

Fall behind, and it becomes very hard to catch up. Potentially it is also very damaging for the business.

So you have to learn the art of delegation.

A good start would be to document every task and process within the business and then create an Operations Manual. This can include everything from the preferred method for answering the phone to completing invoices and dealing with complaints.

It can also include the degree of flexibility which you are delegating to staff, so they can get on with basic tasks allowing you to get on with those activities which are much more important for achieving business success.

No business should be dependent solely on one person.

If it is, and that person gets seriously ill or has an accident, then obviously the business would be in trouble very quickly and it would struggle.

Delegate basic activities to your staff and you can be sure that the business will continue to function even when you’re not around.

It will also give you a bit more thinking time for steering the company towards bigger and better things.

The key message here is that you must delegate. Never delude yourself into thinking that only you can do a particular task.

5. Charge sensible prices:

If you’re to earn a decent income then any list of business tips for success must stress the importance of knowing the value you can add and know your worth too.

It’s easy when you’re a small business to undervalue your products and your time. The result is that you undercharge for what you have to offer.

This is particularly true when professionals are selling their expertise and time based on a consultancy arrangement.

It’s common for first-timers to lack the confidence to charge what they might perceive to be a high rate for their services.

The problem is that selling things cheaply can be counter-productive because customers then think they’re getting an inferior product or service and can be put off.

It is a fact that price can often be used as a proxy measure for quality when your business is being judged.

You have to be very business-like when considering the pricing of your products and services.

So look at what your competitors are charging and then analyse where you think your products and services fit into the market.

If you struggle with that idea, then you can always seek guidance from someone else, like a fellow business owner or your accountant.

However, you must always remember that you must believe in your products and services. If you don’t, then why should anyone else?

You must project confidence.

If you don’t have the courage of your convictions, then the chances are that your business will never succeed.

Believe in yourself and charge what you’re worth. Sell yourself based on the value you bring and the value you can add.

6. Make the best use of technology:

Sometimes small business owners think that because they are small they can only act in a small way. However, that can be a mistake.

Don’t be afraid to invest in your business. For instance, investing in up-to-date technology like the right phone system and websites, doesn’t have to be expensive but they can be the difference between a customer contacting you or not.

These days no business, large or small, can operate without a website.

And that website needs to be as user-friendly as it possibly can be.

Make sure your website provides customers and potential customers with the opportunity to sign up for a regular email newsletter. And as suggested earlier, offer them an incentive so they do sign up.

Ensure also that your telephone system allows customers to reach you at their first attempt. Certainly, customers won’t make too many attempts to call you before they’ll simply go elsewhere.

If you don’t know how to do all this yourself, then go on a course or seek guidance from someone with the right expertise.

Good communications will pay handsome dividends over time.

7. Set goals:

Another in this list of business tips for success, that I want to stress here, is the importance of goal-setting.

You have to know what it is you’re trying to achieve if you’re to have any chance of successfully achieving it.

Never set your sights too low either. Set yourself a challenge and then put all your energy into achieving it.

Once you’ve set a goal then you need to establish a plan as to how it is going to be achieved.

For instance, if your goal is to achieve a certain level of turnover over the next year, you have to break that down into the small steps you will need to take for it to be achieved.

How many sales will you need to achieve each day, each week, and each month?

What implications will those sales targets have for production?

Do you have enough sales staff to generate that amount of business?

And so on.

Always create a plan and review it regularly, making adjustments as and when necessary.

8. If you got a great idea, then do something with it:

How many great ideas never see the light of day because the person with the idea fails to do anything about it?

And how many times does someone with an idea see someone else come along with the same idea and beat them to market?

Let me give you an example. Two years ago I thought up a great idea for a tee shirt slogan. However, I was busy and so in the end I didn’t do anything about it. Fast forward two years, and the other day I noticed one of the best-selling teeshirts on Amazon was one bearing the slogan that I’d thought up.

Someone else had the idea too, but they did something about it. And they’re now benefitting from the income generated. From my standpoint, a great opportunity was missed.

Procrastination stops many entrepreneurs from cashing in on a great idea. Don’t let this be you.

If you’re waiting for the perfect time to do anything, you will be waiting for the rest of your life. Now is always the perfect time to start.

Don’t wait until you think the economy will be better or your children have left home or some other arbitrary barrier.

The right time to start your business is right now.

So go for it. Yes, you’ll make mistakes. You won’t get everything right the first time. You won’t become an instant millionaire either.

However, by getting started you’ll be heading in the right direction and you’ll learn along the way.

Hard work combined with implementing good ideas will get you there eventually.

Concluding Remarks:

I hope these business tips for success prove useful to you, dear reader.

However please note, this blog post was not intended to be a comprehensive guide for entrepreneurs.

You’ll find many excellent books on the subject and I recommend that you make a point of reading as many of them as you can because educating yourself is always a good idea.

It doesn’t have to be formal education. Self-education can be just as good in practice. And then, of course, you can start creating your list of business tips for success.

And the best form of education, in my experience, is to learn by doing. You will make mistakes but the lessons learned from those mistakes will be far more valuable to you than anything anyone can teach you in a classroom.

Being an entrepreneur can be a roller coaster ride but it can be a fantastic and enriching experience too. So if it appeals to you, go for it.

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