How to ensure you’re a satisfied customer

Have you ever been in a situation where someone is trying to sell you something and seemingly they can’t do enough for you? They promise so much and they seem so keen to ensure that you enjoy a ‘great customer experience‘.

Then you buy; you part with your money; and suddenly everything changes.

They’d love to help you but that wasn’t included in the sale price, despite you having been given the impression that it was.

This is particularly true with a service, in my experience.

If you have a tradesman or woman doing work for you, for as long as they haven’t been paid, they’ll do just about anything and everything you ask.

Once they’ve been paid, “they’d love to help you but they’re far too busy”.

The moral of the story is that paying for a service before you’ve actually received it is always a mistake.

You won’t be well-served if they’ve already got your money, undoubtedly that’s a fact I’m afraid.

So my message to you is clear dear reader. You pay as little as possible upfront and retain as much as possible until the work has been finished to your complete satisfaction.

Do that and you’ll always be sure to get a job well done. Part with your money first and you’ll be a hostage to fortune.

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How serious money is made through self-employment

Today I thought it would be interesting to consider how serious money is made through self-employment rather than spending your life working as a wage slave.

There are many ways to make money, dear reader, and they all have their merits.

For instance, if you get a job with a big corporation, it’s possible to earn a decent income, and you may enjoy a few fringe benefits too.

And if you get a job in the public sector, the pay may not be as good, but the pension scheme is usually the best you’ll find anywhere. And of course, working for the government is usually a fairly secure form of employment too.

So, if you become a wage slave in any sector, you can make a living, and sometimes that can even be a decent living as well.

However, unless you work on Wall Street or for an investment bank in the City of London, you are unlikely to make a fortune. Unfortunately, dear reader, that’s one of life’s facts.

The road to serious money:

So, if you aim to make serious money, then you should consider self-employment.

And the good news is that we live in an age in which becoming self-employed has never been easier or cheaper. As a result of the Internet, there are so many business opportunities that were simply not available to previous generations.

And the best news is, you don’t even have to give up your day job, not initially anyway.

You can start your own business as a part-time side hustle, initially, and keep it that way until the income your business is generating for you is sufficient for you to live on.

You can even start one business to generate extra cash and as it makes money you can invest that cash into bigger and potentially more profitable opportunities. The possibilities are endless.

The downside of being an employee:

As an employee, you’re trading your time for money and that’s fine. There’s nothing wrong with that if that’s your preference.

However, if your firm does well, you’re unlikely to benefit significantly from any extra profit they make. You might get a bonus but regardless of personal contribution, it’s more likely to be an incidental sum rather than life-changing money.

With your own business, you can make money whilst you’re sleeping.

If you want to get seriously rich then you’ll have to find ways to start making money while you sleep.

Now dear reader I can hear you asking, but how do you make money while you sleep?

Let me give you some examples of online businesses where you could start with little or no money and start making money while you sleep.

Selling products online:

The Internet provides you with the ability to reach most of the people on the planet, wouldn’t you agree?

Think about that for a second.

If you create a website or an online store then billions of people around the world will have access to it. And those people can access it while you’re asleep.

So the potential is there for you to create something that can be generating money for you 24 hours a day 365 days every year.

Still not convinced? Let me give you some examples of businesses you could start to achieve this goal:-

Selling on Amazon:

If you’ve ever bought anything from Amazon you’ll probably have noticed that Amazon is not always the actual seller of the item you are seeking to purchase. Other suppliers sell their products through Amazon via what is known as Amazon Marketplace.

And when third-party suppliers sell products via Amazon they can also use a service known as Fulfilment by Amazon (FBA).

This means if you are the seller, you deliver your stock of products to Amazon and they’ll handle all the logistics associated with product delivery to the buyer.

Fulfilment by Amazon (FBA):

If you want to sell products but you don’t want to handle the packing, postage, and delivery then you can get Amazon to handle it all for you using FBA.

You can do it yourself of course but the point is that you don’t have to because there’s an easier way.

So you can focus on finding products that will offer solutions to the problems your target customers have and just let Amazon do the rest.

And remember this; those products don’t even have to be new. They can be ‘second-hand‘ or used items too.

Second-hand products:

As long as you can find a suitable niche in second-hand products, there is money to be made.

Let me offer you an example.

Each year graduating students have textbooks to sell. Maybe you’ve had that experience, dear reader?

Essentially such students want to get some cash back for books they’re unlikely to read ever again.

Shrewd entrepreneurs recognize that there’ll be a ready market for those textbooks at the start of the next academic year. New students will want to obtain course textbooks at a better price if they can.

So entrepreneurs offer ‘selling students‘ a quick way to turn their textbooks into a little cash.

And then ‘buying students‘ will be sold those same textbooks at a rate which will save them money on the price for the same book had it been bought new.

You make money and everyone’s a winner.

Set up a website:

The entrepreneurial you can set up a website to attract booksellers and then through Amazon Marketplace the books you’ve bought cheaply can be sold at a profit.

And in that way, you could create a profitable second-hand book business.

You could repeat the same trick with music such as vinyl records and CDs, as well as films on DVD.

Second-hand smartphones, tablet computers, and other technology items offer another entrepreneurial possibility.

And don’t forget there’s demand for second-hand clothes too.

Alternatively, you could source your products, e.g. skincare products, cosmetics, household products, and so on and then sell those via Amazon.

I know plenty of people who have created successful businesses with this approach and from them made good money. 

Selling on eBay:

When people sell stuff at a boot sale or yard sale, they usually sell at low prices because they price items for a quick sale.

These are things they need to get rid of as quickly as possible for whatever reason and get whatever they can for them. So, there’s a potential opportunity for those with an entrepreneurial spirit.

You buy these items cheaply and then resell them on eBay for profit.

More importantly, people sometimes sell valuable stuff at boot sales and yard sales for ridiculously low prices because they don’t realize the real value of the item.

On the British television show Flog It, I saw a woman sell an antique vase at auction for £800 having originally bought it at a boot sale for just £1. Now that’s a healthy profit.

Yes, such examples would be the exception but shrewd people can and do make money this way and eBay is a great vehicle for doing so.

Affiliate Marketing:

Affiliate marketing is ‘commission only’ selling.

It works through an idea known as content marketing. The idea is that if you can direct traffic to a product seller’s website which results in a sale then you get paid a commission for that sale.

The amount of commission can be as low as 4% or less from the Amazon Affiliate Program to as much as 75% from some items offered through programs like Clickbank and CJ (Commission Junction, as it was known previously).

The idea is that you create a website in a niche of your choice, generate content on known problems for which people are searching for solutions, and then recommend a product as part of the solution you offer. Then you include an affiliate link to that product and you’ll get a commission every time a sale is made.

How do you achieve this in practice?

Well despite its relatively low commission rates, Amazon offers the easiest opportunity for the beginner. You sign up for the Amazon Affiliate Program and then identify a suitable niche that interests you.

Let’s say that niche is budget-priced sports shoes for women. Now the niche does need to be focused and quite narrow. The category ‘Shoes‘ would be far too wide. You need to think about categories for which people will be searching via Google and other search engines.

Once you decide on a niche, you create a website publishing offering reviews of sports shoes for women.

And remember; those reviews don’t have to be your own necessarily.

They could be a curation of reviews you’ve read elsewhere, summarised with an overall rating based on what others have been saying. In other words, you’ve done the hard work for readers by providing them with a comprehensive summary of all the reviews out there and then providing a convenient link to Amazon so that they can easily make their purchase

Creating a review summary by curating input from other sources is legitimate, as long as you acknowledge the different sources which form the basis of your article.

Why review sites are a good idea:

Review sites work with affiliate marketing because they capture buying intent and that’s important.

If someone searches for a review of an item on Google, there is a strong possibility that they will buy if the reviews are positive.

When producing your review articles the crucial action is to embed affiliate links within the text.

Getting readers to click on those links and taking them to Amazon is how you’ll make money. If they buy within 24 hours of clicking on a link you will get paid a commission.

Amazon commissions vary depending on the number and type of sales for which you are credited each month.

So in choosing a niche, you must think about product value too. Generate low-value sales and you won’t make much. However, sales for items with a bigger price tag can prove very lucrative.

That said generating some low-value sales can be a way of pushing subsequent bigger ticket sales into a higher commission rate. So don’t ignore them completely.

Content Marketing:

Essentially content marketing is publishing web content to promote products and services. Content marketing is closely linked with affiliate marketing but not exclusively so.

There are two types of content you can consider, as follows:-

(1) Written Content:

For instance, if you’re producing regular content and publishing it on your blog then there’s the potential to generate an income through advertising.

Now selling advertising space on your blog or website is only possible if you have substantial traffic.

However, If you’re just starting you will not reach those levels for quite some time.

Nevertheless, what is known as pay-per-click (CPC) advertising could generate money for you right from the start.

Perhaps the best-known CPC program is one offered by Google Adsense. You sign up for this program, then embed Google’s links in your blog and they will insert advertising on your blog that is relevant to your content.

EZOIC is another excellent advertising opportunity for new content marketers and bloggers.

Every time a reader clicks on an advertisement you will get paid and it’s not purchase-dependent. Readers only have to click for you to get paid.

The trick with Adsense and EZOIC is to have a narrow focus for your blog.

Here’s an example. Let’s say your blog is about how to keep chickens and deal with blights like red mite. You’ll attract search-engine-generated traffic from people desperate to deal with the problem of red mite. Google or EZOIC will insert ads from companies offering products that will help with this problem and desperate people are likely to click on those ads to see what’s on offer. They click, and you get paid.

As long as your subject matter is focused and narrow, and ideally based on a highly searched keyword or phrase, then this can be a way to generate decent money. However, the traffic levels to your blog will have an impact on how much money you can reasonably make.

(2) Video Content:

Another way to benefit from Google Adsense is to create your own YouTube channel, produce videos and again insert links from Google so that relevant pay-per-click advertising will appear on and around the video. Again if people click then you get paid.

Write eBooks:

Devices such as the iPad, the Kindle and other eReaders, provide you with the opportunity to self-publish eBooks and sell them through Amazon.

You may not be able to come up with the next Harry Potter work of fiction but there is good money to be made writing ‘How To’ books on just about any subject.

They don’t even need to be that long either.

As little as 50 pages or 8,000 – 10,000 words covering a topic of general interest can be enough to produce something that will sell for one dollar or one pound sterling. That might not seem like a lot but sell 1,000 of them and you’ve made a decent sum of money.

Write something on an evergreen topic and it could sell for years.

If you write several eBooks like this on evergreen topics, that could become a decent income stream.

And what do I mean by evergreen?

These are topics for which people have always looked for solutions. That might be something like tips for good time management, or how to lose weight, and so on.

And even if you’re not an expert you can research the necessary information and pull it together for people. Essentially you will be doing the work for your readers.

And don’t forget, nowadays you also have the power of artificial intelligence (AI) to help you in the form of Gemini and ChatGPT. These are powerful writing aids.

Develop Apps:

If you can learn to write code, and of course, you can learn to write code, then you can also learn how to develop apps. If you can develop a killer app and sell it through the App Store then you can make serious money.

And a great app might attract a corporation to buy it for big money. By way of an example, the app Wordle was sold to the New York Times for more than $1 million. That’s a decent payday, don’t you think?

OK, so you’d love to develop an app but you don’t know where to start, right?

Well, there are endless videos and tutorials on YouTube and from these, you can learn how to code and develop apps.

Yes, there’s some work to be done upfront of course.

However, a good app will generate money for years to come. Just think about apps like Candy Crush Saga.

Produce something that becomes a real fad and there’s serious money to be made.

11 things to bear in mind:

If becoming self-employed appeals to you and you fancy making money as an online entrepreneur then here are 11 things you should bear in mind:-

  1. Know your target customers.
  2. Know your target niche or niches
  3. Know your strengths and interests?
  4. Apply your strengths and interests to serve customers
  5. Recognize that different markets need different strategies.
  6. Make sure you’re capturing buying intent.
  7. Create an image that will appeal to your target audience.
  8. With a website, traffic matters.
  9. Search engine optimization (SEO) will bring traffic.
  10. Getting backlinks from other websites will help with SEO.
  11. Be determined, work hard, and learn as you go.

6 things you must do when you’re self-employed:

(1) Register with the tax authorities: Make money by all means but pay your taxes too. Upsetting the tax authorities is not a good idea dear reader wherever you live. In some countries, tax regimes are more benign than in others but it’s always better to keep the tax authorities happy.

(2) Register for sales taxes and VAT: Again it’s all about paying your dues. If you do well financially then you have an obligation to share some of your wealth with the rest of society. Taxes are the price we pay to live in society and you can’t have a successful business without the society in which you live.

(3) Get a separate business bank account: Keep your business activities separate from your personal life. This is very important.

(4) Keep accurate and up-to-date records: You’ll need these in any dialogue with the tax authorities. You don’t want to end up paying more tax than was necessary. Paying your dues is one thing; overpaying your dues is careless.

(5) Insure your business: When you’re in business, you’re required by law to have certain insurance policies. Exactly which policies you need depends on the nature of your business activities. Make sure you know your obligations and act accordingly.

(6) Keep it simple: In the early days, you don’t want to be spending money you don’t have on things that are initially unnecessary. So keep everything as simple as possible for as long as possible.

Conclusion:

Self-employment can be an attractive proposition and for most people, it is the only way you will ever make a fortune. It’s not easy of course but it can be done and you don’t have to ditch your day job to get started.

With an online business, you can start small and build it up over time. And you can mix and match options. For instance, you can start a website to make money with both affiliate marketing and Google Adsense or EZOIC.

A good review website can become quite profitable and once it’s generating revenues on ‘autopilot’ it can become an asset that you can sell for serious money. There are plenty of examples where such sites have sold for 6 and even 7-figure sums.

Don’t underestimate the challenges of course but it can be done and people do. Why not you?

So, think carefully about how best to exploit the opportunities before you and then have a go.

Good luck and may you be the next Richard Branson.

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Creating a Life Plan: 17 ways the rich think differently

Creating a Life plan

Have you ever thought about creating a life plan, dear reader? If you’re young and have your life ahead of you, certainly, it’s a good idea. You can always let life happen to you, of course, but it’s better if you go out and make life happen the way you’d prefer it to be. And to have a good life, having money certainly helps. So money is at the heart of life planning.

Now, why is it that some people are wealthy and others are not?

You might argue that the rich inherit money, and therefore they’re just lucky. For a few people, that may be true. However, it’s not a universal truth.

Having wealthy parents helps, no doubt but there are plenty of examples of self-made millionaires and billionaires. And there are plenty of examples of people who lost all their wealth and then just created another fortune.

There are also plenty of examples of poor people who enjoyed good fortune winning a lottery only to squander their millions within a few short years.

This would suggest that the rich and poor have a different philosophy concerning creating a life plan and money as a resource.

17 ways the rich and poor think differently:

The video embedded here explores 17 ways in which rich people and poor people think differently. It’s an interesting video and it makes some really useful points that will help you in your life planning. It’s informative and well worth a few minutes of your time, in my opinion.

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What makes a great idea and why you should keep a journal

What makes a great idea.What makes a great idea? Now, that’s an interesting question, in my opinion.

How is it that one idea can be successful and another idea less so?

Why has the iPhone been so successful, yet once-popular smartphones like the Blackberry have disappeared?

How do you know when one of your ideas might make a big difference?

The importance of timing

A key ingredient for a great idea is timing. Ideas are a dime a dozen. The trick is to know when one of your inspired thoughts is right for its time and, therefore, how hard to push it.

If you’re too far ahead of other people’s thinking, that inspired thought you believed was a great idea will only be ignored because it won’t resonate with people.

If you’re too far behind, then it will be ignored because they’ve seen it all before or something else is already doing it better.

However, if you can hit that sweet spot between the two extremes, then you can generate value from your idea because it will solve a problem or capture the imagination of the people who are ready for it.

An idea whose time has come is a truly great idea. Though coming up with one is not so easy, of course.

Good ideas are valuable

Great ideas are rare, so they become very valuable. And that value is why it’s worthwhile to constantly seek out great ideas.

Should you decide the world is not quite ready for your inspired thinking, don’t worry. The world not being ready now doesn’t mean the world will never be ready.

Keep a journal and make a note of all those flashes of inspiration. And add your journals to your library. Never throw your journals away. Go through them occasionally and see what ideas you’ve had for which the time might now be right.

Keep a journal

The real message today is: KEEP A JOURNAL.

Your journals could be a source of pure gold in the future, so make sure you buy quality notebooks that you can add to your library as you fill them with your thoughts and inspiration.

By keeping journals, you’re creating value. Value starts with a good-quality notebook, so it’s worth investing in quality.

And never, ever dismiss your ideas. They may not work today, but one day they may make you a fortune.

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Warren Buffett’s Top 10 Rules for Success to Inspire You

Warren Buffett Top 10 Rules for SuccessToday I offer you Warren Buffett’s Top 10 Rules for Success, dear reader.

If you want success, then it would be wise to listen to people who have already achieved some success.

Identify what they did to achieve their success and copy it.

If it worked for them, then it will probably work for you.

Now, there are few people more successful in their chosen field than Warren Buffett.

He offers you his ‘Top 10 Rules for Success’ in the video embedded here, and it’s worth your time to listen to him.

They are his top tips and I recommend them to you.

Warren Buffett’s Top 10 Rules For Success:

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Turn your yearly income into your monthly income

HOW TO TURN YOUR YEARLY INCOME INTO YOUR MONTHLY INCOMEAre you one of those people who feel you should be earning more than you do?

Would you like to know how to turn your yearly income into your monthly income?

To have enough money to enjoy the lifestyle you’d love?

You’d like a greater income but you don’t know how?

Perhaps you feel that big money never flows to people like you.

A natural assumption perhaps, but it’s wrong.

With the right approach, you too can have a lot more money than you have right now. Yes, you can become truly wealthy.

The question is where do you begin?

Well, you can start by understanding the Law of Compensation. In the video included here the self-help guru, Bob Proctor explains that income is earned according to the Law of Compensation.

The Law of Compensation:

Bob explains that the Law of Compensation states that the amount of money you earn will always be in exact ratio to the following three points, namely:-

  1. The NEED for what you do.
  2. Your ABILITY to do it.
  3. The DIFFICULTY there would be in REPLACING YOU.

Now you have no control over points 1 and 3, so you must concentrate on point number 2.

You must constantly hone your skills and become a master of whatever you do.

That said, becoming a master of what you do is only part of the solution.

To earn more you must decide on your strategy for earning money. In the video, Bob Proctor explains that there are in fact only three strategies for earning money.

The Strategies for Earning Money:

So what are the three income-earning strategies? Bob Proctor describes these are M1; M2; and M3. In more detail that means:-

M1: Trading your time for money:

Essentially this is paid employment and it is the way that 96% of people earn an income.

The problem is that, unless you’re a Wall Street banker, you’re unlikely to get rich this way. In fact, it probably explains why you’re not rich right now.

M2: Invest Money to Earn Money:

Assuming you’re working for the man as a salaried employee, you can start saving, and gradually as your savings grow you can invest your money in stocks, bonds and property and over time your investments will start generating an income of their own.

That’s great but you need to know what you’re doing and, if you have nothing now, it will take some time before you can start generating anything approaching a useful extra income.

Of course, should you have a large sum of money right now then this might be a solution but for most people, it’s not really, which is why only around 3% of people make an income this way.

How-to-turn-your-yearly-income-into-your-monthly-income-2M3: Multiply your time with multiple sources of income:

Establishing multiple income streams is where you can start making serious money.

Even fewer people make an income this way, around 1%, but that has more to do with the fact that most people fail to recognize its potential.

Now let me make one thing clear, having multiple income streams does not mean working multiple jobs.

It means having income streams that will earn money for you even whilst you’re sleeping.

M3 is the income strategy that will help you earn far more than you earn now. Certainly, it will if you do it right.

Bob Proctor offers the example of Network Marketing (also known as Multi-Level Marketing) whereby not only do you sell products but you also create your own network of sellers which means when they sell you get a part of the commission generated on those sales.

The best network marketers have made a lot of money this way but it’s not the only answer to generate multiple streams of income.

The internet offers multiple ways of getting rich online nowadays.

For instance, you can use Amazon as a marketplace and sell products with fulfilment (delivery to the customer) handled by Amazon.

You can also generate commissions through affiliate marketing with Amazon, as well as others like Clickbank and Commission Junction (CJ). These can be great ways to make money whilst you sleep.

Blogging and Vlogging are other ways of producing income streams too.

There are numerous ways for the ambitious and determined. In fact, it’s never been easier for people prepared to put in the effort.

So listen to what Bob Proctor has to say and be inspired to take action now.

The Game of Money-Making:

Further Reading:

In the video, Bob Proctor makes reference to Think and Grow Rich by Napoleon Hill.

Think and Grow Rich is a classic of the financial education genre.

Originally written in the 1930s but it’s still around today and is still popular and very relevant.

It’s still around for a reason. It’s exceptional and definitely worth adding to your personal reference library. It’s a ‘must read’ if you want to master the game of money-making. I have my own copy and you can take a look at the book if you CLICK HERE.

Bob Proctor himself has also produced some excellent self-help books too and you can take a look at them if you CLICK HERE.

DISCLOSURE: This website is an Amazon affiliate. Should you click on any of the links included in the text above and you then make a purchase, you should be aware that this website will receive a small commission, at NO additional cost to you. These commissions serve only to cover the cost of maintaining this site. Your understanding is truly appreciated, dear reader. Thank you.

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Public Speaking: The Power of the Pause

Public SpeakingToday I offer you a tip for public speaking: the power of the pause. This is a great tip from Brian Tracy.

If your aim is to be successful then mastering the art of public speaking is an essential skill you must develop.

If you’re a successful, high-profile individual you can’t avoid speaking in public, at least occasionally. However much you might try to resist it I’m afraid it’s like trying to hold back the tide. It can’t be done.

However, I recognize that public speaking can be a bit daunting even for people who are otherwise quite confident.

So if you lack confidence in this area then don’t worry. You’re not alone I promise you. Most people feel just like you do when they find themselves standing in front of a crowd faced with the expectation that they’ll be able to say something meaningful and present it in an interesting and engaging way too.

The key to being interesting is developing your public speaking technique. The more you practice and build your technique the more confident you’ll feel when you step up to the lectern.

One way to improve your public speaking technique is to learn from some of the best speakers and copy what they do. And Brian Tracy is an excellent speaker worthy of study. Personally, I find him both interesting and inspiring.

So if Brian has something to say then listening to him is worthy of your time I believe.

In the short but excellent video embedded with this post, Brian Tracy offers some useful advice on the subject of public speaking. In particular, using the power of a pause to emphasize or reinforce a point being made.

An important element of public speaking is making sure that the underlying messages resonate with your audience. If they take away three or four powerful messages then you’ll have done your job and done it well.

If you want to improve your public speaking skills, I recommend you watch this video.

You’ll learn some helpful tips, as well as one of the little-known secrets used by top public speakers.

Once again I must say, Brian’s short video is well worth a few minutes of your time.

Public Speaking: The Power of the Pause

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