How to ensure you’re a satisfied customer

Pay beforehand was never well served. ~English Proverb

Have you ever been in a situation where someone is trying to sell you something and seemingly they can’t do enough for you? They promise so much and they seem so keen to ensure that you enjoy a ‘great customer experience‘.

Then you buy; you part with your money; and suddenly everything changes.

They’d love to help you but that wasn’t included in the sale price, despite you having been given the impression that it was.

This is particularly true with a service, in my experience.

If you have a tradesman or woman doing work for you, for as long as they haven’t been paid, they’ll do just about anything and everything you ask.

Once they’ve been paid, “they’d love to help you but they’re far too busy”.

The moral of the story is that paying for a service before you’ve actually received it is always a mistake.

You won’t be well-served if they’ve already got your money, undoubtedly that’s a fact I’m afraid.

So my message to you is clear dear reader. You pay as little as possible upfront and retain as much as possible until the work has been finished to your complete satisfaction.

Do that and you’ll always be sure to get a job well done. Part with your money first and you’ll be a hostage to fortune.

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