Quote of the Day


Vector illustration of speech bubbles“A courtyard common to all will be swept by none.” ~Chinese Proverb

When everyone is responsible for something, no one is responsible. It will be assumed by all that someone else will do whatever is necessary. And of course whatever might be necessary simply never gets actioned. So if you need to ensure that something gets done, make sure that one person is given full responsibility for the task and is held accountable for the outcome or lack of an outcome. Everyone should be quite clear about who owns the action, if there is to be any action. Lack of clarity always leads to lack of action.

© RJ Sutton and Mann Island Media Limited 2014. All Rights Reserved.


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